Help and FAQ
Everything an employee, manager or HR needs for the first week.
First day
Open your company’s HRMS address and sign in with your employee ID and the password from HR.
Choose your own password of at least 10 characters with letters and numbers.
Android: download the app. iPhone: Safari → Share → Add to Home Screen.
At work, tap Punch in, allow camera and location, and take a selfie.
Questions
Ask HR to reset it. You get a temporary password and set a new one at sign-in.
Wait a few seconds: a Take photo button appears. Your punch is saved and your manager verifies the photo.
Turn on location and stand inside the office. If you are on duty elsewhere, write the reason; your manager approves it.
Open Attendance and choose Request regularisation for that day.
From daily tasks (30), punctuality (30), daily reports (30), leave management (5) and task completion (5). Areas with no data that month are left out and the score is scaled to 100.
Payroll & Payslips → View / Download, once payroll for the month is locked.
Only you, HR and Finance.
Raise a ticket in HR Helpdesk; HR updates it and the change is logged.
Still stuck?
Raise a ticket in HR Helpdesk inside HRMS. Tickets are answered by priority and you can follow the status in the app.
A 30-minute walkthrough of punch-in, payroll, the Performance Score and the CEO briefing — set up for your company.